Dedicated, Local Support
We’ve got your back. As one of the largest and most respected fireplace manufacturers in the U.S., our support team spans the continent. With more than 1,300 independent dealers/distributors, regional distribution centers, retail stores or sales associates in every state and Canada, you’ll have the broadest network of fireplace experts on your team. Our Minnesota-based customer service and technical teams are fireplace experts and available to assist you by phone, online chat or email. Reach out to our ProHelp Desk and/or Technical Support team at 888-427-3973 with any questions.
Just getting started with us? It's easy to find your local authorized dealer/distributor.
Model and Show Home Fireplace
Make your home stand out. Options are designed to meet every build style – from fully integrated gas and wood to flexible electric solutions – at a discounted rate.
Rebates, Discount & Exclusive Pricing
Your margins matter. Get builder-only pricing designed to keep your projects competitive and profitable.
Best Lead & Delivery Times
Stay on schedule with leading production and delivery that keep your builds on time and on spec.
Marketing Support
Co-branded assets and tools help you elevate your homes and your brand with purpose.
Sustainable Manufacturing Excellence
Industry-leading practices in efficiency, quality and environmental responsibility.
Pro Tools & Design Support
Quickly specify the right fireplace for any project. Download CAD, Revit BIM, CSI specs and more.
Exclusive News & Insights
Get the latest product launches, design trends and market insights to keep your projects competitive.