Request Safety Screen

Keeping your family safe is our top priority. We make it easy to get a safety screen for a past or current model. First find your model and serial number, then submit the form below or contact your local dealer.

Manufactured before January 1, 2003

You will receive a safety screen free. Just supply the serial number and model number. You only pay for shipping ($15 USD/$25 Canada).

Manufactured between January 1, 2003 and December 31, 2014

If your safety screen is damaged or missing, a replacement is available for $99 USD/$130 Canada. Shipping is free. Then send the form below.

Manufactured after January 1, 2015

You can purchase a safety screen through your local dealer, then pick it up at your convenience.

Contact Information

First Name *

Last Name *

Email *

Phone *

Address Line 1 *

Address Line 2

City *

State/Province *

Postal Code *

Serial Number *

Model Number *

Serial and Model Numbers

Gas fireplaces and insert model and serial numbers are in the control compartment area, under the smoke shield or on the firebox side column. Gas inserts model number and serial numbers are in the control compartment area, under the ash lip or on the firebox side.