Heat & Glo TRUE Gas Fireplace Series

Starting at $5,608

The best fire. The cleanest look. The largest view. It is TRUE. The most authentic masonry appearance available is here.

Big Impact

The largest viewing areas in their class command attention. Crisp edges and tight finishing completes the clean look.

Bold Fires

Vivid flames rise to life through an illuminated ember bed with LED accent lighting. Enjoy the ambiance with or without the fire.

Distinctive Details

For the most authentic appearance, we turned up the detail. High definition logs. Glowing embers. Brick interior panels. Add a touch of modern with reflective black glass interior panels. Witness it all through virtually invisible, anti-reflective glass and control it with IntelliFire Touch. The most intuitive control system that is simple, smart and safe.


Heat & Glo TRUE Overview

Current Offer

Sign up to Save $100

Sign up to get your personalized coupon for $100 off a fireplace, stove or insert. Offer expires 5/29/2017.


Key Features and Technologies

Interior Panels

Interior Panels

Change the look of the fireplace with interior panel options. Choices range from brick panels that give the appearance of an authentic masonry fireplace, to reflective fade-resistant, reflective black glass for modern drama.

High Definition Logs

High Definition Logs

Logs are a key element of your fireside experience. Decide the level of realism you desire.

Anti-Reflective Glass

Anti-Reflective Glass

A cleaner, more distinct view of the fire. Virtually invisible and a glare reduction of 89% over standard ceramic glass.

LED Ember Bed

LED Ember Bed

Add an extra layer of dimension and light to your fire. Realistic illuminated LED embers let you enjoy the ambiance, with or without the fire.

Accent Lighting

Accent Lighting

Accent lighting enhances the effect of the flame and illuminates the fireplace interior. Enjoy the ambiance, with or without the fire.

Direct Vent Technology

Direct Vent Technology

With Direct Vent Technology, your fireplace can use outside air for combustion, expelling 100% of the combustion exhaust and by-products.

IntelliFire™ Ignition System

IntelliFire™ Ignition System

IntelliFire features intermittent-pilot Ignition (IPI) allowing you to conserve fuel and money when the fireplace is not in use.

Heat Management Technology

Heat Management Technology

Heat management technology can redirect up to 50% of the heat to another area, also reducing wall temperatures above the fireplace.

Heat Out Technology

Heat Out Technology

Draw heat from your fireplace and direct it outside, up to 25 feet away.

Power Venting Technology

Power Venting Technology

A fan-powered accessory with slim venting can zigzag throughout your home—up, down, over or under – making it possible to install a gas fireplace virtually anywhere.

Fireplace Safety

Fireplace Safety

At Heat & Glo, we are committed to your safety. We lead the industry with advanced safety developments.

Limited Lifetime Warranty

Limited Lifetime Warranty

Our Limited Lifetime Warranty is the strongest and most comprehensive in the industry.


Is This Product Right For You?

Room Size

Small

Medium

Large

Small
Medium
Large

BTU/Hr Input

27,000 to
65,000

4,000
120,000

Estimated Hourly Operating Cost

$0.68

$0
$10

Recommended Maintenance

None

Annual

Monthly

Weekly

None
Annual
Monthly
Weekly

Heat & Glo TRUE Gas Fireplace Series Model Comparison

Reset (View All Models)

TRUE-36TRUE-42TRUE-50

Price

Price

Starting at price is MSRP in USD for base model with required components. Pricing does not include optional accessories, installation, and venting, if applicable. Pricing subject to change. See your local dealer for exact pricing.

Starting at $5,608Starting at $6,258Starting at $8,568

Overview

Fireplace Width

Fireplace Width

The visible width of the fireplace. *Number may be rounded.

36"42"50"

Glass Size

Glass Size

The width and height of the fireplace’s visible glass that allows for interior viewing.

35-7/8" x 31-1/16"41-7/8" x 36-1/16"49-7/8" x 40-1/16"

Fireplace Depth

Fireplace Depth

The depth of the fireplace. Number may be rounded.

24"24"24"

Style

Style

Hearth products come in multiple styles. Explore the possibilities and find one to match or accent your décor.

Traditional
Traditional-styled products can anchor a space with the classic heritage—but still offer advancements in technology, design and safety.


Contemporary
Contemporary products highlight innovative shapes and materials to deliver a chic blend of style and function.


Fusion
Hearth products can also create a blended fusion of styles. A contemporary linear fireplace in a traditional setting adds impact. Traditional products in more modern spaces also create a unique appeal. Approach your style differently and see what fusion can achieve.

TraditionalTraditionalTraditional

Fireplace Type

Fireplace Type

Fireplaces come in a variety of shapes, sizes and styles. Here are some examples of the types of looks you can achieve with a new fireplace.


Single-Sided


Multi-Sided


See-Through

Single-SidedSingle-SidedSingle-Sided

Room Size Fit

Room Size Fit

Every hearth product fills a room differently. These icons are designed to help you get a general idea of the size and scale of each product in different sized rooms.

Small
10'x10' - 15'x15'

Medium
15'x15' - 20'x20'

Large
20'+x20'+

MediumLarge
Medium
Large

Fireplace Placement Options

Fireplace Placement Options

Inside Wall
Interior walls that separate rooms inside the house.

Outside Wall
Exterior walls of the home that separate living areas from the outdoors.

Corner
Where two interior or exterior walls come together at a 90 degree right angle.

Inside Wall
Outside Wall
Corner
Inside Wall
Outside Wall
Corner
Inside Wall
Outside Wall
Corner

Maximum BTUs

Maximum BTUs

BTU/Hr Input

The amount of heat produced by a heating appliance is measured in British Thermal Units (BTUs). One BTU represents the amount of energy required to raise the temperature of 1lb of water by 1 degree F.

Generally, more BTUs correlate to greater heating potential. However, the amount of BTUs needed to heat a specific area varies, based on climate and home efficiency. Your local dealer is your best resource to help determine your needs.

45,50055,50065,000

Ambiance

Logs

Logs

Logs are a key element of your fireside experience. All Heat & Glo logs are hand-painted. Some models have HD logs where you get the highest level of detail.

7 High-Definition Logs

7 High-Definition Logs

8 High-Definition Logs

8 High-Definition Logs

9 High-Definition Logs

9 High-Definition Logs

Flame

Stunning Flame

Stunning Flame

Stunning Flame

Stunning Flame

Stunning Flame

Stunning Flame

Embers

Embers

Add an extra layer of dimension and light to your fire. Realistic electric embers let you enjoy the ambiance, with or without the fire.

Glowing

Glowing


Standard LED

Standard LED

Realistic illuminated LED embers let you enjoy the ambiance, with or without the fire.

Glowing

Glowing


Standard LED

Standard LED

Realistic illuminated LED embers let you enjoy the ambiance, with or without the fire.

Glowing

Glowing


Standard LED

Standard LED

Realistic illuminated LED embers let you enjoy the ambiance, with or without the fire.

Glass

Glass

There are two types of glass available for fireplaces, ceramic and tempered glass. Ceramic glass can withstand higher temperatures and has little glare. It also passes more heat from the fireplace into the room. Anti-reflective ceramic glass looks virtually invisible. Tempered glass is a better solution if you want less heat to come into your room.

Virtually Invisible Anti-Reflective CeramicVirtually Invisible Anti-Reflective CeramicVirtually Invisible Anti-Reflective Ceramic

Interior Panels

Interior Panels

Change the look of the fireplace with interior panel options. Choices range from brick panels that give the appearance of an authentic masonry fireplace, to reflective fade-resistant black glass for modern drama.

Brick

Black Glass Interior Panels

Black Glass Interior Panels

Black Glass Interior Panels


Herringbone Interior Panels

Herringbone Interior Panels

Herringbone interior panels


Stratford Interior Panels

Stratford Interior Panels

Stratford traditional brick interior panels

Black Glass Interior Panels

Black Glass Interior Panels

Black Glass Interior Panels


Herringbone Interior Panels

Herringbone Interior Panels

Herringbone interior panels


Stratford Interior Panels

Stratford Interior Panels

Stratford traditional brick interior panels

Black Glass Interior Panels

Black Glass Interior Panels

Black Glass Interior Panels


Herringbone Interior Panels

Herringbone Interior Panels

Herringbone interior panels


Stratford Interior Panels

Stratford Interior Panels

Stratford traditional brick interior panels

Fronts and Finishes

Fronts and Finishes

Create a look that’s all yours. Choose from the latest styles in fronts and finishes to fit your décor.

Firescreen

Black
Graphite
New Bronze

Firescreen Front

Firescreen front shown in black

Available Finishes:

  • Black

  • Graphite

  • New Bronze

Black
Graphite
New Bronze

Firescreen Front

Firescreen front shown in black

Available Finishes:

  • Black

  • Graphite

  • New Bronze

Black
Graphite
New Bronze

Firescreen Front

Firescreen front shown in black

Available Finishes:

  • Black

  • Graphite

  • New Bronze

Firescreen Arch

Black
Graphite
New Bronze

Arched Firescreen Front

Arched firescreen front shown in black

Available Finishes:

  • Black

  • Graphite

  • New Bronze

Black
Graphite
New Bronze

Arched Firescreen Front

Arched firescreen front shown in black

Available Finishes:

  • Black

  • Graphite

  • New Bronze

Black
Graphite
New Bronze

Arched Firescreen Front

Arched firescreen front shown in black

Available Finishes:

  • Black

  • Graphite

  • New Bronze

Forge

Forge Front

Forge Front

This is a handmade, natural-finish product. Color and texture will vary between products.

Forge Front

Forge Front

This is a handmade, natural-finish product. Color and texture will vary between products.

Forge Front

Forge Front

This is a handmade, natural-finish product. Color and texture will vary between products.

Forge Arch

Arched Forge Front

Arched Forge Front

This is a handmade, natural-finish product. Color and texture will vary between products.

Arched Forge Front

Arched Forge Front

This is a handmade, natural-finish product. Color and texture will vary between products.

Arched Forge Front

Arched Forge Front

This is a handmade, natural-finish product. Color and texture will vary between products.

Controls

Controls

Have complete control over your fire. Controls listed are tested and approved for recommended use with the hearth systems indicated.

Remote Control

Remote Control

Have complete control over your fire.

Standard RC400 Remote Control

Standard RC400 Remote Control

A large LCD screen and simple navigation provide easy operation. Feel confident knowing alerts and notifications will appear when needed. The RC400 acts as a thermostat and can be used as a remote, or docked on the wall.

Models: IntelliFire™ Plus RC400-HNG

Features: on/off, flame height adjustment, fan speed, lights adjustment, thermostat mode, room temperature readout, child lock, timer mode, automatic battery backup, cold climate mode, power vent, wall docking station
Fan, lights and power vent are dependent on your fireplace.

Standard RC400 Remote Control

Standard RC400 Remote Control

A large LCD screen and simple navigation provide easy operation. Feel confident knowing alerts and notifications will appear when needed. The RC400 acts as a thermostat and can be used as a remote, or docked on the wall.

Models: IntelliFire™ Plus RC400-HNG

Features: on/off, flame height adjustment, fan speed, lights adjustment, thermostat mode, room temperature readout, child lock, timer mode, automatic battery backup, cold climate mode, power vent, wall docking station
Fan, lights and power vent are dependent on your fireplace.

Standard RC400 Remote Control

Standard RC400 Remote Control

A large LCD screen and simple navigation provide easy operation. Feel confident knowing alerts and notifications will appear when needed. The RC400 acts as a thermostat and can be used as a remote, or docked on the wall.

Models: IntelliFire™ Plus RC400-HNG

Features: on/off, flame height adjustment, fan speed, lights adjustment, thermostat mode, room temperature readout, child lock, timer mode, automatic battery backup, cold climate mode, power vent, wall docking station
Fan, lights and power vent are dependent on your fireplace.

Wall Switches

Optional RC150 Wall Switch

Optional RC150 Wall Switch

Push the switch for fire and ambiance, while audible feedback confirms commands and ensures safe functioning. This simple switch is designed for wall placement.

Models: IntelliFire™ Plus RC150-HNG

Features: on/off, battery strength indicator, automatic battery backup, cold climate mode

Optional RC150 Wall Switch

Optional RC150 Wall Switch

Push the switch for fire and ambiance, while audible feedback confirms commands and ensures safe functioning. This simple switch is designed for wall placement.

Models: IntelliFire™ Plus RC150-HNG

Features: on/off, battery strength indicator, automatic battery backup, cold climate mode

Optional RC150 Wall Switch

Optional RC150 Wall Switch

Push the switch for fire and ambiance, while audible feedback confirms commands and ensures safe functioning. This simple switch is designed for wall placement.

Models: IntelliFire™ Plus RC150-HNG

Features: on/off, battery strength indicator, automatic battery backup, cold climate mode

Turndown

Turndown

Adjust flame, heat and ambiance. Levels can be turned down 30 to 50%.

50%50%50%

Technologies

Technologies

The specialized technologies utilized in our hearth products are part of the reason why Heat & Glo is an unrivaled industry leader. Learn more about the key technologies that set Heat & Glo apart.

IntelliFire Touch

IntelliFire Touch

IntelliFire™ Touch

IntelliFire Touch is the most advanced and intuitive IntelliFire system, making operating your fireplace simple, smart and safe. Select the wireless wall switch or touchscreen remote control for the solution that fits your life. Learn More

StandardStandardStandard

Direct Vent

Direct Vent

Direct Vent Technology

With Direct Vent fireplaces and inserts, 100% of combustion exhaust and fumes are removed from your home. These sealed fireplaces provide optimal heat, conserve energy and ensure clean, safe indoor air quality.

StandardStandardStandard

Electric Embers

Electric Embers

Add an extra layer of dimension and light to your fire. Realistic illuminated LED embers let you enjoy the ambiance, with or without the fire.

StandardStandardStandard

Power Vent

Power Vent

Power Venting Technology

Fireplaces aren’t just for exterior walls. A fan-powered accessory with slim venting can zigzag throughout your home—up, down, over or under – making it possible to install a gas fireplace virtually anywhere. This ensures safe fireplace operation and the best flames. Check with your local hearth professional to determine if your home or fireplace could benefit from power venting technology.

OptionalOptionalOptional

Heat Zone

Heat Zone

Draw heat from your fireplace to another room in your home, up to 20 feet away. When a heat zone kit is run continuously, it can redirect up to 25% of the heat to another area, also reducing wall temperatures above the fireplace. Two heat zones run continuously will redirect up to 50% of the total heat output.

OptionalOptionalOptional

Heat Duct

Heat Duct

Brings the warmth from your fireplace to the rest of your home, by redistributing heat from the fireplace via the furnace ductwork. When a heat duct is run continuously, it can redirect up to 25% of the heat to another area, also reducing wall temperatures above the fireplace. Two heat ducts run continuously will redirect up to 50% of the total heat output.

OptionalOptionalOptional

Heat Out

Heat Out

Draw heat from your fireplace and direct it outside, up to 25 feet away. When a Heat Out kit is run continuously on high, it can redirect up to 40% of the heat off the fireplace, also reducing wall temperatures above the fireplace.

StandardStandardStandard

Components

Ignition System

Ignition System

The operating system of the fireplace.

IntelliFire™ Touch

IntelliFire™ Touch

IntelliFire Touch is the most advanced and intuitive IntelliFire system, making operating your fireplace simple, smart and safe. Select the wireless wall switch or touchscreen remote control for the solution that fits your life. Learn More

IntelliFire™ Touch

IntelliFire™ Touch

IntelliFire Touch is the most advanced and intuitive IntelliFire system, making operating your fireplace simple, smart and safe. Select the wireless wall switch or touchscreen remote control for the solution that fits your life. Learn More

IntelliFire™ Touch

IntelliFire™ Touch

IntelliFire Touch is the most advanced and intuitive IntelliFire system, making operating your fireplace simple, smart and safe. Select the wireless wall switch or touchscreen remote control for the solution that fits your life. Learn More

Efficiency

Efficiency

There are three systems fireplace efficiencies are rated with.

Steady State
Since most homeowners use their fireplaces for an extended time while they are in the room, Steady State measures how efficiently your fireplace converts fuel to heat once it is warmed up and running in a “steady state”.

AFUE
AFUE rating is more typically used with appliances, like your furnace, that continually cycle on and off to maintain a constant temperature.

EnerGuide
EnerGuide is the official Government of Canada mark associated with the labelling and rating of the energy consumption or energy efficiency of specific products.

Steady State

Steady State

Since most homeowners use their fireplaces for an extended time while they are in the room, Steady State measures how efficiently your fireplace converts fuel to heat once it is warmed up and running in a “steady state”.

76.2%77.2%68.9%

AFUE

AFUE

AFUE rating is more typically used with appliances, like your furnace, that continually cycle on and off to maintain a constant temperature.

51.9%67%66.8%

EnerGuide

EnerGuide

EnerGuide is the official Government of Canada mark associated with the labelling and rating of the energy consumption or energy efficiency of specific products.

57.6%67%69.1%

Warranty

Warranty

Own with Confidence
Our Limited Lifetime Warranty is the strongest and most comprehensive in the industry. It illustrates our commitment to producing the best and most reliable products available—and allows you to own your hearth appliance with confidence. Season after season, year after year.

Be sure to register your warranty to stay up-to-date with any pertinent information from Heat & Glo®. Read more specifics on our Limited Lifetime Warranty here.

Warranty

Warranty

Own with Confidence
Our Limited Lifetime Warranty is the strongest and most comprehensive in the industry. It illustrates our commitment to producing the best and most reliable products available—and allows you to own your hearth appliance with confidence. Season after season, year after year.

Be sure to register your warranty to stay up-to-date with any pertinent information from Heat & Glo®. Read more specifics on our Limited Lifetime Warranty here.

Limited Lifetime Warranty

Limited Lifetime Warranty

Own with Confidence
Our Limited Lifetime Warranty is the strongest and most comprehensive in the industry. It illustrates our commitment to producing the best and most reliable products available—and allows you to own your hearth appliance with confidence. Season after season, year after year.

Be sure to register your warranty to stay up-to-date with any pertinent information from Heat & Glo®. Read more specifics on our Limited Lifetime Warranty here.

Limited Lifetime Warranty

Limited Lifetime Warranty

Own with Confidence
Our Limited Lifetime Warranty is the strongest and most comprehensive in the industry. It illustrates our commitment to producing the best and most reliable products available—and allows you to own your hearth appliance with confidence. Season after season, year after year.

Be sure to register your warranty to stay up-to-date with any pertinent information from Heat & Glo®. Read more specifics on our Limited Lifetime Warranty here.

Limited Lifetime Warranty

Limited Lifetime Warranty

Own with Confidence
Our Limited Lifetime Warranty is the strongest and most comprehensive in the industry. It illustrates our commitment to producing the best and most reliable products available—and allows you to own your hearth appliance with confidence. Season after season, year after year.

Be sure to register your warranty to stay up-to-date with any pertinent information from Heat & Glo®. Read more specifics on our Limited Lifetime Warranty here.

TRUE-36
TRUE-42
TRUE-50

TRUE-36TRUE-36
TRUE-42TRUE-42
TRUE-50TRUE-50

Price

TRUE-36Starting at $5,608
TRUE-42Starting at $6,258
TRUE-50Starting at $8,568

Overview

Fireplace Width

TRUE-3636"
TRUE-4242"
TRUE-5050"

Glass Size

TRUE-3635-7/8" x 31-1/16"
TRUE-4241-7/8" x 36-1/16"
TRUE-5049-7/8" x 40-1/16"

Fireplace Depth

TRUE-3624"
TRUE-4224"
TRUE-5024"

Style

TRUE-36Traditional
TRUE-42Traditional
TRUE-50Traditional

Fireplace Type

TRUE-36Single-Sided
TRUE-42Single-Sided
TRUE-50Single-Sided

Room Size Fit

TRUE-36Medium
TRUE-42Large
Medium
TRUE-50Large

Fireplace Placement Options

TRUE-36Inside Wall
Outside Wall
Corner
TRUE-42Inside Wall
Outside Wall
Corner
TRUE-50Inside Wall
Outside Wall
Corner

Maximum BTUs

TRUE-3645,500
TRUE-4255,500
TRUE-5065,000

Ambiance

Logs

TRUE-367 High-Definition Logs

7 High-Definition Logs

TRUE-428 High-Definition Logs

8 High-Definition Logs

TRUE-509 High-Definition Logs

9 High-Definition Logs

Flame

TRUE-36Stunning Flame

Stunning Flame

TRUE-42Stunning Flame

Stunning Flame

TRUE-50Stunning Flame

Stunning Flame

Embers

TRUE-36Glowing

Glowing


Standard LED

Standard LED

Realistic illuminated LED embers let you enjoy the ambiance, with or without the fire.

TRUE-42Glowing

Glowing


Standard LED

Standard LED

Realistic illuminated LED embers let you enjoy the ambiance, with or without the fire.

TRUE-50Glowing

Glowing


Standard LED

Standard LED

Realistic illuminated LED embers let you enjoy the ambiance, with or without the fire.

Glass

TRUE-36Virtually Invisible Anti-Reflective Ceramic
TRUE-42Virtually Invisible Anti-Reflective Ceramic
TRUE-50Virtually Invisible Anti-Reflective Ceramic

Interior Panels

Brick

TRUE-36Black Glass Interior Panels

Black Glass Interior Panels

Black Glass Interior Panels


Herringbone Interior Panels

Herringbone Interior Panels

Herringbone interior panels


Stratford Interior Panels

Stratford Interior Panels

Stratford traditional brick interior panels

TRUE-42Black Glass Interior Panels

Black Glass Interior Panels

Black Glass Interior Panels


Herringbone Interior Panels

Herringbone Interior Panels

Herringbone interior panels


Stratford Interior Panels

Stratford Interior Panels

Stratford traditional brick interior panels

TRUE-50Black Glass Interior Panels

Black Glass Interior Panels

Black Glass Interior Panels


Herringbone Interior Panels

Herringbone Interior Panels

Herringbone interior panels


Stratford Interior Panels

Stratford Interior Panels

Stratford traditional brick interior panels

Fronts and Finishes

Firescreen

TRUE-36Black
Graphite
New Bronze

Firescreen Front

Firescreen front shown in black

Available Finishes:

  • Black

  • Graphite

  • New Bronze

TRUE-42Black
Graphite
New Bronze

Firescreen Front

Firescreen front shown in black

Available Finishes:

  • Black

  • Graphite

  • New Bronze

TRUE-50Black
Graphite
New Bronze

Firescreen Front

Firescreen front shown in black

Available Finishes:

  • Black

  • Graphite

  • New Bronze

Firescreen Arch

TRUE-36Black
Graphite
New Bronze

Arched Firescreen Front

Arched firescreen front shown in black

Available Finishes:

  • Black

  • Graphite

  • New Bronze

TRUE-42Black
Graphite
New Bronze

Arched Firescreen Front

Arched firescreen front shown in black

Available Finishes:

  • Black

  • Graphite

  • New Bronze

TRUE-50Black
Graphite
New Bronze

Arched Firescreen Front

Arched firescreen front shown in black

Available Finishes:

  • Black

  • Graphite

  • New Bronze

Forge

TRUE-36Forge Front

Forge Front

This is a handmade, natural-finish product. Color and texture will vary between products.

TRUE-42Forge Front

Forge Front

This is a handmade, natural-finish product. Color and texture will vary between products.

TRUE-50Forge Front

Forge Front

This is a handmade, natural-finish product. Color and texture will vary between products.

Forge Arch

TRUE-36Arched Forge Front

Arched Forge Front

This is a handmade, natural-finish product. Color and texture will vary between products.

TRUE-42Arched Forge Front

Arched Forge Front

This is a handmade, natural-finish product. Color and texture will vary between products.

TRUE-50Arched Forge Front

Arched Forge Front

This is a handmade, natural-finish product. Color and texture will vary between products.

Controls

Remote Control

TRUE-36Standard RC400 Remote Control

Standard RC400 Remote Control

A large LCD screen and simple navigation provide easy operation. Feel confident knowing alerts and notifications will appear when needed. The RC400 acts as a thermostat and can be used as a remote, or docked on the wall.

Models: IntelliFire™ Plus RC400-HNG

Features: on/off, flame height adjustment, fan speed, lights adjustment, thermostat mode, room temperature readout, child lock, timer mode, automatic battery backup, cold climate mode, power vent, wall docking station
Fan, lights and power vent are dependent on your fireplace.

TRUE-42Standard RC400 Remote Control

Standard RC400 Remote Control

A large LCD screen and simple navigation provide easy operation. Feel confident knowing alerts and notifications will appear when needed. The RC400 acts as a thermostat and can be used as a remote, or docked on the wall.

Models: IntelliFire™ Plus RC400-HNG

Features: on/off, flame height adjustment, fan speed, lights adjustment, thermostat mode, room temperature readout, child lock, timer mode, automatic battery backup, cold climate mode, power vent, wall docking station
Fan, lights and power vent are dependent on your fireplace.

TRUE-50Standard RC400 Remote Control

Standard RC400 Remote Control

A large LCD screen and simple navigation provide easy operation. Feel confident knowing alerts and notifications will appear when needed. The RC400 acts as a thermostat and can be used as a remote, or docked on the wall.

Models: IntelliFire™ Plus RC400-HNG

Features: on/off, flame height adjustment, fan speed, lights adjustment, thermostat mode, room temperature readout, child lock, timer mode, automatic battery backup, cold climate mode, power vent, wall docking station
Fan, lights and power vent are dependent on your fireplace.

Wall Switches

TRUE-36Optional RC150 Wall Switch

Optional RC150 Wall Switch

Push the switch for fire and ambiance, while audible feedback confirms commands and ensures safe functioning. This simple switch is designed for wall placement.

Models: IntelliFire™ Plus RC150-HNG

Features: on/off, battery strength indicator, automatic battery backup, cold climate mode

TRUE-42Optional RC150 Wall Switch

Optional RC150 Wall Switch

Push the switch for fire and ambiance, while audible feedback confirms commands and ensures safe functioning. This simple switch is designed for wall placement.

Models: IntelliFire™ Plus RC150-HNG

Features: on/off, battery strength indicator, automatic battery backup, cold climate mode

TRUE-50Optional RC150 Wall Switch

Optional RC150 Wall Switch

Push the switch for fire and ambiance, while audible feedback confirms commands and ensures safe functioning. This simple switch is designed for wall placement.

Models: IntelliFire™ Plus RC150-HNG

Features: on/off, battery strength indicator, automatic battery backup, cold climate mode

Turndown

TRUE-3650%
TRUE-4250%
TRUE-5050%

Technologies

IntelliFire Touch

TRUE-36Standard
TRUE-42Standard
TRUE-50Standard

Direct Vent

TRUE-36Standard
TRUE-42Standard
TRUE-50Standard

Electric Embers

TRUE-36Standard
TRUE-42Standard
TRUE-50Standard

Power Vent

TRUE-36Optional
TRUE-42Optional
TRUE-50Optional

Heat Zone

TRUE-36Optional
TRUE-42Optional
TRUE-50Optional

Heat Duct

TRUE-36Optional
TRUE-42Optional
TRUE-50Optional

Heat Out

TRUE-36Standard
TRUE-42Standard
TRUE-50Standard

Components

Ignition System

TRUE-36IntelliFire™ Touch

IntelliFire™ Touch

IntelliFire Touch is the most advanced and intuitive IntelliFire system, making operating your fireplace simple, smart and safe. Select the wireless wall switch or touchscreen remote control for the solution that fits your life. Learn More

TRUE-42IntelliFire™ Touch

IntelliFire™ Touch

IntelliFire Touch is the most advanced and intuitive IntelliFire system, making operating your fireplace simple, smart and safe. Select the wireless wall switch or touchscreen remote control for the solution that fits your life. Learn More

TRUE-50IntelliFire™ Touch

IntelliFire™ Touch

IntelliFire Touch is the most advanced and intuitive IntelliFire system, making operating your fireplace simple, smart and safe. Select the wireless wall switch or touchscreen remote control for the solution that fits your life. Learn More

Efficiency

Steady State

TRUE-3676.2%
TRUE-4277.2%
TRUE-5068.9%

AFUE

TRUE-3651.9%
TRUE-4267%
TRUE-5066.8%

EnerGuide

TRUE-3657.6%
TRUE-4267%
TRUE-5069.1%

Warranty

Warranty

TRUE-36Limited Lifetime Warranty

Limited Lifetime Warranty

Own with Confidence
Our Limited Lifetime Warranty is the strongest and most comprehensive in the industry. It illustrates our commitment to producing the best and most reliable products available—and allows you to own your hearth appliance with confidence. Season after season, year after year.

Be sure to register your warranty to stay up-to-date with any pertinent information from Heat & Glo®. Read more specifics on our Limited Lifetime Warranty here.

TRUE-42Limited Lifetime Warranty

Limited Lifetime Warranty

Own with Confidence
Our Limited Lifetime Warranty is the strongest and most comprehensive in the industry. It illustrates our commitment to producing the best and most reliable products available—and allows you to own your hearth appliance with confidence. Season after season, year after year.

Be sure to register your warranty to stay up-to-date with any pertinent information from Heat & Glo®. Read more specifics on our Limited Lifetime Warranty here.

TRUE-50Limited Lifetime Warranty

Limited Lifetime Warranty

Own with Confidence
Our Limited Lifetime Warranty is the strongest and most comprehensive in the industry. It illustrates our commitment to producing the best and most reliable products available—and allows you to own your hearth appliance with confidence. Season after season, year after year.

Be sure to register your warranty to stay up-to-date with any pertinent information from Heat & Glo®. Read more specifics on our Limited Lifetime Warranty here.

Fronts-Doors

A variety of available fronts offer a tailored appearance to any hearth. A range of color options will complement any home décor.


Interior Panels

Change the look of the fireplace with interior panel options.


Controls

Have complete control over your fire. Controls listed are tested and approved for recommended use with the hearth systems indicated.


Heat Management & Venting Technology

Technologies to help you manage heat and fireplace placement in your house.


Shelves

The shelf mantel is available in 48”, 59” or 72” lengths and with designs that accent any room.


Termination Caps

As the finishing touch, termination cap options are both functional and beautifully designed.


Dimensions in inches. Refer to installation/owner's manual for detailed specifications on installing this product. Hearth & Home Technologies reserves the right to update units periodically. Product installation must adhere strictly to instructions shipped with product.

Model Specifications

TRUE-36

Unit Front Width: 61
Framing Front Width: 59-1/2
Unit Back Width: 59-1/4
Framing Back Width: 59-1/2
Unit Height: 57-5/8
Framing Height: 56
Unit Depth: 24
Framing Depth: 24
Glass Size: 35-7/8 x 31-1/16
BTU/Hour Input: 28,000 - 45,500

TRUE-42

Unit Front Width: 67
Framing Front Width: 65-9/16
Unit Back Width: 65-5/16
Framing Back Width: 65-9/16
Unit Height: 62-5/8
Framing Height: 61
Unit Depth: 24
Framing Depth: 24
Glass Size: 41-7/8 x 36-1/16
BTU/Hour Input: 30,500 - 55,500

TRUE-50

Unit Front Width: 75
Framing Front Width: 73-9/16
Unit Back Width: 73-5/16
Framing Back Width: 73-9/16
Unit Height: 66-5/8
Framing Height: 65
Unit Depth: 24
Framing Depth: 24
Glass Size: 49-7/8 x 40-1/16
BTU/Hour Input: 36,000 - 65,000

Efficiency Chart

TRUE-36

Steady State: 76.2% NG
AFUE: 51.9%
Canada EnerGuide: 57.6%

TRUE-42

Steady State: 77.2% NG
AFUE: 67.0%
Canada EnerGuide: 67.0%

TRUE-50

Steady State: 68.9% NG
AFUE: 66.8%
Canada EnerGuide: 69.1%

Heat output will vary depending on the type of fuel used. The flame and ember appearance may vary based on the type of fuel burned and the venting configuration used. Actual product appearance, including flame may differ from image shown. Refer to the owner's manual for complete clearance requirements and specifications. Product specifications and pricing subject to change without notice. For testing and listing information please refer to the owner's/installation manual.

*For select products: Heating capacity to be used as a guide only. See your local dealer for help in determining the product that best suits your heating needs based on climate and home efficiency.

†For wood-burning appliances: Actual burn times will vary based on how the appliance is operated, load size, moisture content and type of wood used, and installation.


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